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Award-winning contact centre

Customer Contact Centre wins prestigious Award

Southwest One is delighted to announce that its Customer Contact Centre has been voted best Shared Service Initiative at the South West Contact Centre Forum Awards (SWCCF) 2014.  The award recognises the Contact Centre’s excellent work during the recent winter flooding crisis in Somerset.

Shared Services
Delivering Value
Services for Schools

 Southwest One is a joint-venture partnership between Avon & Somerset Police, Somerset County Council, Taunton Deane Borough Council & IBM