Improved services

We are improving services for local communities by delivering:

• Better and quicker access to services
  We have delivered significant improvements in access to services for our local communities by delivering a new Customer Contact shared service for Somerset County Council and Taunton Deane Borough Council.  We have also launched a new portal for the SCC and TDBC websites.

• Improving back office services
  We have implemented the SAP Enterprise Resource Planning system for Human Resources, Finance and Procurement to allow partners to manage their resources more effectively.
• Wider social and economic benefits for Somerset
  We are already delivering benefits which improve the wider social and economic environment for Somerset.