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Southwest One - Working as one for the South West
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Improved services

We are improving services for local communities by delivering:

  • Better and quicker access to services
    We have delivered significant improvements in access to services for our local communities by delivering a new Customer Contact shared service for Somerset County Council and Taunton Deane Borough Council.  We have also launched a new portal for the SCC and TDBC websites.

  • Improving back office services
    We have implemented the SAP Enterprise Resource Planning system for Human Resources, Finance and Procurement to allow partners to manage their resources more effectively.
  • Wider social and economic benefits for Somerset
    We are already delivering benefits which improve the wider social and economic environment for Somerset. 
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