We have combined the teams from Somerset County Council, Avon and Somerset Police and Taunton Deane Borough Council into a single, cohesive shared services structure.
By investing in people, processes and technology we deliver back office services and front line services which are highly cost effective, and consistently reliable in their support of front line services.
We deliver these services to agreed performance standards, so our partners have assurance that services are being delivered to consistently high standards of quality.
Our structure has the unique advantage of experienced employees from the three authorities, coupled with the industry experience and investment capabilities of IBM. This provides an impressive combination to support public service delivery in this region.
It is flexible enough to respond to changes in requirements from our existing partners, or the requirements of new partners